Refund Policy
A legal disclaimer
By placing an order through our website, you acknowledge that you have read and agree to our Refund Policy.
We reserve the right to deny refund, return, exchange, or cancellation requests that do not meet the conditions outlined in this policy. All decisions regarding refunds, returns, and exchanges are made at our sole discretion in accordance with applicable laws.
We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.
Nothing in this policy is intended to limit any consumer rights that may be provided under applicable law.
Refund Policy
We want you to love your purchase from Iris & Co. Boutique.
If you are not completely satisfied with your order, eligible items may be returned within 14 days of delivery for store credit. We do not offer refunds to the original payment method at this time.
To be eligible for store credit or an exchange, items must be:
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Unworn and unwashed
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Free of stains, odors, pet hair, and damage
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Returned with original tags attached
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Returned within 14 days of delivery
Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Exchanges are subject to product availability. If the requested size or item is unavailable, store credit will be issued instead.
The following items are final sale and cannot be returned or exchanged:
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Jewelry
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Sale or clearance items
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Gift cards
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Free gifts or promotional items
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery with photos of the issue so we can make it right.
To begin a return or exchange, please contact us at irisandcompany.us@gmail.com